Return Policy

We want you to be completely satisfied with your jewelry purchase from Brandiztic. If for any reason you are not fully satisfied, we offer a hassle-free return policy to ensure your shopping experience is smooth and enjoyable. Please review the following guidelines and procedures for returning or exchanging your jewelry:

  1. Eligibility:

    • To be eligible for a return, the item must be unused, in its original condition, and accompanied by the original packaging and tags.
    • Customized or personalized jewelry pieces are generally not eligible for return unless there is a manufacturing defect or an error on our part.
  2. Timeframe:

    • You have 07 days from the date of delivery to initiate a return or exchange.
    • Please contact our customer service team within this timeframe to request a return authorization.
  3. Return Authorization:

    • To initiate a return or exchange, please contact our customer service team either by phone or email. Provide your order details and the reason for the return.
    • Once your return request is approved, we will provide you with a return authorization number and further instructions.
  4. Packaging and Shipping:

    • Please securely package the item to ensure its safe return. We recommend using the original packaging materials, including any protective padding or boxes.
    • Use a reliable shipping method with tracking and insurance to send the item back to us. The cost of return shipping is generally the customer's responsibility unless the return is due to a defective or incorrect item.
  5. Inspection and Processing:

    • Upon receiving the returned item, our quality assurance team will inspect it to ensure it meets the eligibility criteria.
    • Once the inspection is completed, we will process your return or exchange within 15 business days.
    • If eligible for a refund, it will be issued to the original payment method used for the purchase.
  6. Exchanges:

    • If you wish to exchange your jewelry item for a different size, style, or color, please indicate your preference when contacting our customer service team.
    • Exchange requests are subject to availability. If the desired item is unavailable, we will work with you to find a suitable alternative or provide a refund.
  7. Non-Returnable Items:

    • For hygiene and safety reasons, certain items such as earrings (for pierced ears) or items that have been worn or altered cannot be returned.
  8. Damaged or Defective Items:

    • If you receive a damaged or defective item, please contact our customer service team immediately for assistance. We will provide guidance on the next steps to resolve the issue promptly.
  9. Additional Information:

    • Refunds for returned items exclude any shipping or handling charges unless the return is due to a defective or incorrect item.
    • Please note that international orders may be subject to additional customs fees, taxes, or duties. These fees are the customer's responsibility and may not be refundable upon return.
  10. Contact Us:

  • Get 50% Discount.

    Lorem, ipsum dolor sit amet consectetur adipisicing elit. Exercitationem, facere nesciunt doloremque nobis debitis sint?

    Get In Touch

    Address: Bristol,UK

    Phone: +44 7448 642433

    Email: info@brandiztic.com

    • Monday-Friday: 9:27 PM - 9:27 PM
    • Saturday: 9:27 PM - 9:27 PM


    Subscribe to our Newsletter to receive early discount offers, latest news, sales and promo information.